Contact

We aim to respond within 24-48 hours, Monday through Friday, between 9 AM and 5 PM (CST).
Thanks for your patience, we appreciate your understanding!

You can reach us at support@bitestyle.com.

To help us assist you efficiently, please include your order number, a brief description of the issue, and any relevant images, if applicable.

For general inquiries or just to say hello, feel free to get in touch—we’re always happy to hear from you.

Frequently Asked Questions

What size should I order?

We offer sizes ranging from S to 3XL. Please refer to the Size Chart on each product page to find the perfect fit.

How does shipping & delivery work?

Bite Style is proudly based in Costa Rica🌴, but all of our products are made and shipped directly from the USA.

Shipping Rates

  • Flat Rate Shipping: $4.99 on all orders
  • Free Shipping: Automatically applied when you order 3 or more t-shirts (no code needed!)

Production & Delivery:

  • USA: 2-5 business days for production, followed by 3–7 business days for delivery
  • International: Not available yet — but coming soon!

Please note: Delivery times may vary during peak seasons or due to carrier delays.

Can I return or replace my order?

Since each product is made-to-order, we do not accept returns or replacements unless the item you received is incorrect, defective or damaged.
We simply ask for photo evidence of the issue (for example, showing the defect or incorrect item).

Please note: Requests for replacements or refunds must be made within 30 days of receiving your order. After this period, we may be unable to process your request.

Here are the options available to you:
🔹 Option 1: Order a Replacement (Preferred Solution)
We’ll gladly send you a replacement at no extra cost! You can keep the original one—consider gifting it to a friend or donating it to someone in need to help spread a little extra joy.

🔹 Option 2: Refund (If You Prefer)
If you’d rather not receive a replacement, we can issue a full refund instead. Please note: refunds are only processed if the customer specifically requests one rather than a replacement.

Can I change or cancel my order?

Once an order is placed, it immediately enters production since all our products are printed on demand.
This means:
- Changes (such as size, color, or design adjustments) cannot be guaranteed after the order is submitted.
- However, if you contact us within 12 hours of placing the order, we’ll do our best to catch it before production starts. After this window, changes are typically not possible.

Who can I contact for support?

For any questions or concerns, reach out to us at:
📧 support@bitestyle.com
We respond within 24–48 hours on business days.